Unsolicited Email (SPAM)
Your privacy is very important to us. Be assured that, in accordance with this privacy policy, we do not sell or distribute our customer list to third parties. You should be aware, however, that unscrupulous marketers can sometimes “harvest” your email address directly from your computer or another person’s address book or even obtain your email address through programs that automatically search web pages and email traffic for email addresses.
Please note that all email that originates from us will either display the company logo (HTML emails) or contain any company copyright notice (text emails). In addition, our emails will contain the address of origination. We also provide you with an opt-out method on any email you receive from us (aside from order confirmation and tracking emails). If you receive an unsolicited email that you believe originates from our company, please forward us the email so we may investigate the matter further.
Your Consent
By entering personally identifiable information on any of our Web sites, you consent to the collection, use, and disclosure of information in accordance with the terms of this privacy policy. We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy, we will post any changes online or send you an email so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Unless we clearly state otherwise, the changes to our privacy policy will affect only the information we collect after the effective date of the change.
Collection and Use of Information
Information Collection: We endeavor to strictly adhere to state, local and federal laws regarding the preservation and archiving of information collected. We collect information from you in several different ways on our Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
i.
ii.
iii.
iv.
Information Use and Disclosure
California Residents – California Consumer Privacy Act (CCPA)
Information you provide when you register and order with us: your name, billing and shipping address, phone number, email address, and credit card number.
From the consumer directly.
Credit card processors, data processing companies, email service providers, and media buyers.
Email addresses
From the consumer directly.
Credit card processors, data processing companies, email service providers, and media buyers.
Cookies and other technology (JavaScript tags and Web beacons).
From the consumer visiting the site.
Credit card processors, data processing companies, email service providers, and media buyers.
Log files
From the consumer visiting the site.
Credit card processors, data processing companies, email service providers, and media buyers.
Age of consumer
From the consumer directly.
Credit card processors, data processing companies, email service providers, and media buyers.
Product reviews
From the consumer directly.
These are stored with a third party data processor, which helps facilitate the review process, and shared with third party retailers for their product reviews.
External reviews
From the consumer directly.
These are stored on third party retailers’ websites. We have no control over this data.
4. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates for goods or services, provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
5. If you are a California resident and wish to exercise any of these rights, either (1) send a verifiable consumer request by emailing us at customer.service@csc-orders.com, or (2) call the following toll-free telephone number: (800)898-5153. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request related to your personal information twice within a 12-month period. Your verifiable consumer request must (1) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, and (2) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
Return Policy: return unopened within 30 days of purchase for a full refund (excludes shipping charges).